Hearing Aid Compatibility
Levels of Functionality

Pioneer Cellular offers a variety of HAC phone models to meet the needs of wireless users with hearing disabilities. The mobile units are presented here by category as follows:

Advanced handsets incorporate new technologies and advanced data speeds, voice, web browsing and e-mail capability, as well as increased storage, high-resolution display, enhanced camera and video capability, and social media and download functionality. Feature phones can operate on 3G and 4G networks;

Average handsets offer upgraded voice, web browsing, e-mail, camera and video capability, social media and download functionality at an intermediate price; and,

Basic handsets provide lower cost voice service with basic texting, web browsing and e-mail capability.

These phones have been tested and rated for use with hearing aids for some of the wireless technologies that it uses; however, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.


Advanced Phones
Make Model FCC ID Freq. Bands M Rating T Rating Hearing Aid Compatible Wi-fi Compatible Air Interface
Apple iPhone 4 BCG-E2422B CDMA-850/1900 M4 T4 Yes Yes CDMA
Apple iPhone 4S BCG-E2430A CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100 N/A N/A Yes Yes CDMA\GSM
Apple iPhone 5 BCG-E2599A CDMA-800/850/1900/2100-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/850/1800/1900/2100 M4 T4 Yes Yes CDMA\GSM\WCDMA\LTE
Apple iPhone 5c BCG-E2644A CDMA-800/850/1700/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/850/900/1700/1800/1900/2100 M3 T4 Yes Yes CDMA\GSM\WCDMA\LTE
Apple iPhone 5s BCG-E2642A CDMA-800/850/1700/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/850/900/1700/1800/1900/2100 M3 T4 Yes Yes CDMA\GSM\WCDMA\LTE
Apple iPhone 6 BCG-E2816A CDMA-850/1700/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/850/850/900/1700/1800/1900/1900/2100/2500/2600 M3 T4 Yes Yes CDMA\GSM\WCDMA\LTE
Apple iPhone 6 Plus BCG-E2817A CDMA-850/1700/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/850/850/900/1700/1800/1900/1900/2100/2500/2600 M3 T4 Yes Yes CDMA\GSM\WCDMA\LTE
Apple iPhone 6s BCG-E2946A CDMA-850/1700/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/700/750/800/850/850/900/1700/1800/1900/1900/2100/2300/2300/2500/2600 M3 T4 Yes Yes CDMA\GSM\WCDMA\LTE
Apple iPhone 6s Plus BCG-E2944A CDMA-850/1700/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/700/750/800/850/850/900/1700/1800/1900/1900/2100/2300/2300/2500/2600 M3 T4 Yes Yes CDMA\GSM\WCDMA\LTE
Apple iPhone 7 BCG-E3085A CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/800/850/900/1700/1800/1900/2100/2300/2500/2600 M3 T4 Yes Yes CDMA\GSM\WCDMA\LTE
Apple iPhone 7 Plus BCG-E3087A CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/800/850/900/1700/1800/1900/2100/2300/2500/2600 M3 T4 Yes Yes CDMA\GSM\WCDMA\LTE
Apple iPhone SE BCG-E2945A CDMA-850/1700/1900/2100-GSM-850/900/1800/1900-WCMDA-850/900/1700/1900/2100-LTE-700/750/800/850/900/1700/1800/1900/2100 M3 T4 Yes Yes CDMA\GSM\WCDMA\LTE
Apple iPhone 8 BCG-E3159A CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/800/850/900/1700/1800/1900/2100/2300/2500/2600 M3 T4 Yes Yes CDMA\GSM\WCDMA\LTE
Apple iPhone 8 Plus BCG-E3160A CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/800/850/900/1700/1800/1900/2100/2300/2500/2600 M3 T4 Yes Yes CDMA\GSM\WCDMA\LTE
HTC Desire 4G LTE 6410 NM8PJ53100 CDMA-850/1900-LTE-750 M4 T4 Yes Yes CDMA
HTC One M8 NM80P6B200 CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/1700/1800/2600 M4 T3 Yes Yes CDMA\GSM\WCDMA\LTE
HTC One M9 NM80PJA300 CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/850/1700/1900 M4 T4 Yes Yes CDMA\GSM\WCDMA\LTE
Kyocera Durascout V65E6782 CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/1750 M4 T3 Yes Yes CDMA\GSM\WCDMA\LTE
LG G3 AS985 ZNFVS985 CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1900/2100-LTE-750/1700/2600 M4 T3 Yes Yes CDMA\GSM\WCDMA\LTE
LG G4 AS986 ZNFVS986 CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1900/2100-LTE-750/1700/2600 M3 T3 Yes Yes CDMA\GSM\WCDMA\LTE
LG G5 AS992 ZNFLS992 CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900/2100-LTE-700/850/1700/1800/1900/2500 M3 T3 Yes Yes CDMA\GSM\WCDMA\LTE
LG G5 RS988 ZNFVS987 CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900/2100-LTE-700/800/850/1700/1800/1900/2100/2600 M3 T3 Yes Yes CDMA\GSM\WCDMA\LTE
LG K20 RS501 ZNFVS501 CDMA-850/1900-GSM-850/900/1800/1900-LTE-700/850/1700/1900 M3 T3 Yes Yes CDMA\GSM\LTE
LG K8 AS375 ZNFUS375 CDMA-850/1900-LTE-700-850-1700-1900 M4 T4 Yes Yes CDMA\LTE
LG Optimus F5 4G LTE ZNFVS870 CDMA-850/1900-LTE-750 M4 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Motorola Maxx XT1250 IHDT56PK1 CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1800/1900-LTE-750/1700/1800/1900/2600 M4 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Motorola Moto E XT1529 IHDT56QC8 CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-750/850/1700/1900 M3 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Motorola Moto G XT1031 IHDT56PF3 CDMA-850/1900 M3 T4 Yes Yes CDMA
Motorola Moto X XT1050 IHDT56PB3 CDMA-850/1900-LTE-700/850/1700 M3 T3 Yes Yes CDMA\LTE
Motorola RAZR MAXX LTE 4G IHDP56ME1 CDMA-850/1900-LTE 750 M3 T3 Yes Yes CDMA\LTE
Samsung Galaxy Core Prime G360R6 A3LSMG360V CDMA-800/850/1900-LTE-700/850/1900/2500 M3 T4 Yes Yes CDMA\LTE
Samsung Galaxy J3 J327R6 A3LSMJ327V CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-700/850/1700/1900/2500 M3 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Samsung Galaxy J3 J327R7 A3LSMJ327P CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-700/850/1700/1900/2500 M3 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Samsung Galaxy S 4 i545L A3LSCHI545 CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/1900/2100-LTE-750/1700 M3 N/A Yes Yes CDMA\GSM\WCDMA\LTE
Samsung Galaxy S 4 mini i435 A3LSCHI435 CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/1900/2100-LTE-750/1700 M3 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Samsung Galaxy S 5 G900R6 A3LSMG900V CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/1700 M3 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Samsung Galaxy S 6 A3LSMG920V CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/850/1700/1900 M4 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Samsung Galaxy S 6 Edge A3LSMG925V CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/850/1700/1900 M4 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Samsung Galaxy S 7 A3LSMG930US CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/800/850/1700/1800/1900 M4 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Samsung Galaxy S 7 A3LSMG930US CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-850/1700/1800/1900 M4 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Samsung Galaxy S 7 Edge A3LSMG935US CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-750/800/850/1700/1800/1900 M4 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Samsung Galaxy S 8 A3LSMG950U CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-700/750/850/1700/1900/2300/2500 M4 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Samsung Galaxy S 8 A3LSMG950U CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-700/750/850/1700/1900/2300/2500 M4 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Samsung Galaxy S 8 Plus A3LSMG955U CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-700/750/850/1700/1900/2300/2500 M3 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Samsung Galaxy S 8 Plus A3LSMG955U CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-700/750/850/1700/1900/2300/2500 M3 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Samsung Note 5 A3LSMN920V CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/1700/1900 M4 T3 Yes Yes CDMA\GSM\WCDMA\LTE
Average Phones
Make Model FCC ID Freq. Bands M Rating T Rating Hearing Aid Compatible Wi-fi Compatible Air Interface
Sonim ENDURO XP4400 WYPC21F007AC CDMA-850/1900 M3 T4 Yes No CDMA
Sonim XP3400 Armor S WYPC21F007AA CMDA-850/1900 M4 T3 Yes No CDMA
Sonim XP3405 SHIELD WYPC21F007AA CDMA-850/1900 M4 T3 Yes No CDMA
Basic Phones
Make Model FCC ID Freq. Bands M Rating T Rating Hearing Aid Compatible Wi-fi Compatible Air Interface
LG AN170 ZNFVN170 CDMA-850/1900 M4 T4 Yes No CDMA
Make Model FCC ID Freq. Bands M Rating T Rating Hearing Aid Compatible Wi-fi Compatible Air Interface
Phone Manufacturer Phone Model FCC ID Frequency Bands M Rating T Rating Hearing Aid Compatible WiFi Compatible Air Interface
Explanation of ANSI C63.19 Rating System
for Hearing Aid Compatible Wireless Handsets
Questions and Answers

Q. Can I return the phone if it does not work for me after purchase?

A.Be sure to understand the return policy (listed under terms and conditions) and any applicable early termination fees or balances due on Device Installment Plans before signing up for any cell phone or service. Since a cell phone's performance with your hearing aid can change depending on your location, your listening experience outside the store may be different.

Q. Do the FCC HAC regulations guarantee that I will be able to use a cell phone with my hearing aid?

A. While there is no guarantee, phones that comply with Hearing Aid Compatibility (HAC) regulations should improve usability for hearing aid users. Hearing loss and hearing aids are highly individualized so it is still advisable to try a cell phone with your hearing aid in the store before making your cell phone purchase.

Q. How do I know if my hearing aids will work with my cell phone?

A. Most new hearing aids contain RF immune circuitry and about half contain a telecoil. These digital hearing aids are designed to be usable with wireless devices with lower RF emissions and magnetic coupling ability. Your hearing healthcare professional will be able to tell you if your hearing aid is immune to RF interference and may need to contact the manufacturer of your hearing aid to determine its immunity rating. Your hearing healthcare professional will also be able to tell you if your hearing aid contains a telecoil.

Q. What if I cannot find a cell phone that works with my hearing aid?

A. You can check with your hearing healthcare professional to determine if there is a hearing aid option for you that may work better with cell phones. Some users may find that accessories such as neckloops may further assist with their use of HAC rated wireless devices and for using non-rated cell phones.

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