I. Commitment

Pioneer Cellular is committed to providing broadband access service based on network management policies that protect and empower our broadband access customers, and maximize the benefits of the Internet experience for all customers.

II. General Policies

  1. Pioneer Cellular will provide connections and transport services to the public Internet to customers and will manage its network and provide access in accordance with the Federal Communications Commission’s (FCC’s) Open Internet Rules (adopted December 21, 2010) and in compliance with any future Internet policies or rules adopted by the FCC.
  2. To ensure Open Access to the Broadband Internet, Pioneer Cellular will not unjustly or unreasonably:
    • Block, interfere with or degrade an end user’s ability to access, use, send, post, receive, or offer lawful content (including fair use), applications, or services of the user’s choice; however, for Dynamic classes of service, server hosting ports will be blocked, but these are not blocked on static IP plans;
    • Block, interfere with or degrade an end user's ability to connect and use the end user's choice of legal devices that do not harm the network and are compatible with our network;
    • Prevent or interfere with competition among network, application, service or content providers;
    • Engage in discrimination against any lawful Internet content, application, service or service provider with respect to network management practices, network performance characteristics, or commercial terms and conditions;
    • Give preference to affiliated content, applications, or services with respect to network management practices, network performance characteristics, or commercial terms and conditions;
  3. Applicable Laws.
    • Pioneer Cellular complies with the Online Copyright Infringement Liability Limitations Act, a portion of the Digital Millennium Copyright Act that allows Internet service providers to remove or disconnect customer access to copyright infringing material;
    • Pioneer Cellular complies with all other applicable laws and regulations, including the Children's Online Privacy Protection Act.
  4. Network Security and Congestion Management Policies. For the safety and privacy of our access customers and with respect for all customers, Pioneer Cellular:
    • Follows standard best efforts for Internet delivery with respect to allocation of capacity without differentiation among applications, providers, or sources; uses generally accepted technical measures such as application-neutral bandwidth allocation, as well as measures to address service attacks, illegal content and other harmful activities to protect network integrity and reliability to provide acceptable service levels to all customers.
    • Reserves the right to prioritize traffic based on real time and non-real time applications during heavy congestion periods based on generally accepted technical measures.

III.Pricing and Terms and Conditions of Service

Please click on the following website link(s) for information about pricing and terms and conditions of service, including Pioneer Cellular's privacy policy and redress options:

Poineer Long Distance, Inc. does not store traffic information, provide traffic information to third parties, or use traffic information for non-network management purposes.

IV. Performance Characteristics

Please click on the following website link(s) for a general description of Pioneer Cellular's service, including the service technology, expected and actual access speed and latency, and the suitability of the service for real-time applications. Performance Characteristics

Contact Us: Questions, Comments, Concerns

If you have any questions about Pioneer Cellular's Network Management Policies, you may contact us by calling our business office at 1-888-782-2667, or writing to us at Pioneer Cellular, P.O. Box 539, Kingfisher, OK 73750-0539; or come by any business offices.

Last Updated: November 15, 2011